Contact Us

Have a question? Need assistance? We can help. BDG Win support team is available to you 24 hours a week, seven days a week. We're always ready to assist you!

Contact Channels

Channel	Details	Response Time
Live Chat	Available in the BDG Win app.	Within a matter of minutes
Telegram	Join our official Telegram channel.	Within one hour
Email	Support via email.	Within 24 hours

Support Hours: All hours of the day, seven days a week — Always available.

Contact Form

Fill in the details below and we will get back to you.

Common Help Topics

Forgot Password?

Enter 'Forgot Password' on the login screen. Enter the mobile number that you registered. We will then send you a verification OTP. Use the OTP to reset your password fast.

Withdrawal Not Received?

Check first whether your bank account or UPI information is entered correctly in the application. The majority of withdrawals are processed within five to fifteen minutes. If you've been waiting longer than 24 hours, please contact our support team.

APK Installation Issues?

Go to Settings on your phone, find Security and Privacy. Turn on "Install from Unknown Sources." Re-download your BDG Win APK from the official website.

Bonus Not Credited?

Check that you have met the conditions for the bonus (e.g. minimum amount of deposit). Look over the promotions section of the application. If the reward is absent after 24 hours, please contact our support team with your User ID.